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E-marketing / Raymond Frost, Alexa K. Fox and Judy Strauss.

By: Contributor(s): Material type: TextPublication details: New York : Routledge/Taylor & Francis , c2019.Edition: 8th edDescription: vii, 444p. : ill. ; 26 cmISBN:
  • 9781138731363
DDC classification:
  • 658.872 FRO
Contents:
Part 1 - E-marketing in context. Past, present and future -- Strategic e-marketing and performance metrics -- The e-marketing plan. Part 2 - E-marketing environment. Global e-marketing 3.0 -- Ethical and legal issues. Part 3 - E-marketing strategy E-marketing research -- Consumer behavior online -- Segmentation, targeting, differentiation, and positioning strategies. Part 4 - E-marketing management. Product: The online offer -- Price: The online value -- The internet for distribution -- E-marketing communication: owned media -- E-marketing communication: paid media -- E-marketing communication: earned media -- Customer relationship management.
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Includes bibliographical references and index.

Part 1 - E-marketing in context.
Past, present and future -- Strategic e-marketing and performance metrics -- The e-marketing plan.
Part 2 - E-marketing environment.
Global e-marketing 3.0 -- Ethical and legal issues.
Part 3 - E-marketing strategy
E-marketing research -- Consumer behavior online -- Segmentation, targeting, differentiation, and positioning strategies.
Part 4 - E-marketing management.
Product: The online offer -- Price: The online value -- The internet for distribution -- E-marketing communication: owned media -- E-marketing communication: paid media -- E-marketing communication: earned media -- Customer relationship management.

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